Quality Business Partner and Customer Delivery Manager

Quality Business Partner and Customer Delivery Manager

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 140,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://www.youtube.com/watch?v=VbldHPFltQQ

What we are looking for

We are looking for a Quality Business Partner and Customer Delivery Manager to drive outstanding customer satisfaction in our largest business unit as well as helping all divisions navigating through the current logistic and shortage crisis the global market is facing. In this role you should be a team player, agile yet structured, as well as a good communicator.

Your responsibility

Act as quality business partner for our country partner sales business unit, representing the quality team in front of the business unit regarding customer care, quality, logistics, customer experience related requests.

Act as customer delivery manager for all business units, responsible for structuring our shortage management processes and communication materials, as well as equipping our sales teams to provide best possible information to our customers.

Collaborate with the rest of the organization on cross-functional initiatives.

Required skills and experiences
* Bachelor or higher degree in quality or logistics
* Minimum 3-5 years of professional experience in quality and / or logistics