Service Coordinator at Service Solutions

At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
You will play a key role in the execution of Service projects and activities in Grid Integration Service Solutions in Västerås, Sweden. Reporting to the line manager, you will coordinate Service work on-site while acting as the key point of contact for the customer during the execution of a Service job.
Your responsibilities
You will manage smaller service and warranty projects.
Handle spare parts orders as well as planning shipping to the end customer.
Manage the whole chain from planning, order to handle resources, handling invoices and follow up the project.
Act as liaison between clients and company in all service and warranty topics.
Handle both commercial and technical questions between us and the client.
As a Service coordinator you will also address and resolve any issues and complaints, and report progress, problems and unresolved issues to manager or director.
Apply with Hitachi Energy’s HSE roles and regulations.

Your background
Minimum five years’ experience with project management task especially within Service.
Good skills in the substation segment and knowledge about transmission and distribution products, commissioning, spare parts and service/aftersales
Good computer skills and good knowledge in SAP or equivalent business systems and time planning tools
Engineering degree of at least bachelor or similar
Since this position is in Sweden, good knowledge in Swedish (spoken and written) is mandatory
Fluency in English (spoken and written)

More about us
Are you ready to join Hitachi Energy for a career with no limits and a place where you can be yourself? We are ready for you! 
Welcome to apply before  February 14! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! 
Don’t hesitate to apply even if you feel that you don’t fulfill all requirements! Most important for this role is your personality and your willingness to learn and explore new areas. Good teamwork and collaboration skills are crucial to succeed in the role!
More information: Recruiting Manager Stefan Johansson, stefan.e.johansson@hitachienergy.com, will answer your questions about the position. Union representatives - Sveriges Ingenjörer; Stefan Andersson, +46 107- 38 08 21; Ledarna: Christer Fridlund, +46 107-38 29 12; Unionen: Karin Ulvemark, +46 107-38 51 42 or Ingrid Rinaldo, +46 107- 38 51 42. All other questions can be directed to Talent Partner Renée Lundgren, renee.lundgren@hitachienergy.com.
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com